Cancellation and Refund Policy
Thank you for shopping with Tachnat. We value your satisfaction and aim to provide a smooth return and refund process. Please read our cancellation and refund policy carefully.
1. Order Cancellation:
Orders can be cancelled within 12 hours of placing them. If the order has already been processed or shipped, it may not be cancelled. Please reach out to us as soon as possible for assistance.
2. Refund Policy:
Refunds are issued for eligible cancellations or returns within 7 business days of approval. The refund will be credited to the original payment method. Please note that refunds can take up to 10 business days to process depending on your payment provider.
3. Non-Refundable Items:
Customized, personalized, or perishable products are non-refundable unless there is a manufacturing defect or error in processing.
4. Return Process:
To initiate a return or refund, please email us at info@tachnat.in with your order details and the reason for return. Returns must be made in their original condition, and you are responsible for shipping charges associated with the return.
5. Contact:
For further assistance or questions regarding cancellations or refunds, please email payment@tachnat.in or call us on 7899214216. We are here to help you.
